Help Desk Analyst
Help Desk Analyst
ALK, a Trimble Company, is looking for a Help Desk Analyst to provide 1st/2nd level support to 165
employees at our headquarters in Princeton, NJ. The Help Desk Analyst will serve as initial point of contact for most internal IT issues via phone, email, remote desktop, and in-person. Customer service skills are critical for this role.
Experience/
Qualifications:
Associate's degree or higher in an Information Technology related discipline (CompTIA A
and Network
beneficial).
1-3 years of experience through jobs and/or internships
Troubleshoot network, hardware and software problems. Experience supporting and configuring TCP/IP, Active Directory, and Windows Server 2008R2/2012R2, Windows 7, Windows 8, Windows 10 , and Linux experience preferred.
Manage multiple tasks and projects, while anticipating the technical support needs of the employees.
Create/Deploy images for both laptop and desktops for end users
Hardware inventory management, equipment orders
Install, modify and make minor repairs to hardware and software systems
Responsible for the installation, configuration and upgrade of computer hardware and software (workstations, multi-display setups, printers, mobile devices)
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
ALK, a Trimble Company, is looking for a Help Desk Analyst to provide 1st/2nd level support to 165
employees at our headquarters in Princeton, NJ. The Help Desk Analyst will serve as initial point of contact for most internal IT issues via phone, email, remote desktop, and in-person. Customer service skills are critical for this role.
Experience/
Qualifications:
Associate's degree or higher in an Information Technology related discipline (CompTIA A
and Network
beneficial).
1-3 years of experience through jobs and/or internships
Troubleshoot network, hardware and software problems. Experience supporting and configuring TCP/IP, Active Directory, and Windows Server 2008R2/2012R2, Windows 7, Windows 8, Windows 10 , and Linux experience preferred.
Manage multiple tasks and projects, while anticipating the technical support needs of the employees.
Create/Deploy images for both laptop and desktops for end users
Hardware inventory management, equipment orders
Install, modify and make minor repairs to hardware and software systems
Responsible for the installation, configuration and upgrade of computer hardware and software (workstations, multi-display setups, printers, mobile devices)
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE/M/F/V/D
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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