Office Manager
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.
Below, you'll find other important information about this position.
Oversees the daily operations of the medical office consistent with good business practices and in conformance to overall institutional practices, including personnel management, financials, budgets, accounts payable, accounts receivable, payroll and purchasing.
MINIMUM
Qualifications:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
High School Diploma or equivalent.
Experience:
1.
Three (3) years of supervisory experience in a physician practice setting.
CORE DUTIES AND
Responsibilities:
The statements described here are intended to describe the general nature of work being performed by people assigned to this position.
They are not intended to be constructed as an exhaustive list of all responsibilities and duties.
Other duties may be assigned.
1.
Maintains department Policy and Procedure Manual accurately describing all operating procedures.
2.
Provides positive leadership and builds an atmosphere of teamwork, cooperation and high professional standards at all times.
3.
Ensures all hospital policies are implemented and followed.
4.
Works with leadership to ensure clinical documentation, procedures and protocols are in place, audited and documented on an ongoing basis.
5.
Regularly measures and monitors patient and physician customers in order to establish performance improvement objectives and standards and on effective patient complaint program.
6.
Ensures effective infection control and safety programs are maintained.
7.
Manages technical and clinical work systems to ensure quality patient care.
8.
Manages an effective electronic medical record and documentation program.
9.
Resolves patient and interdepartmental complaints and misunderstandings in a timely manner.
Consistently investigates and takes corrective action necessary to resolve problems and complaints regarding department procedures.
10.
Ensures quality patient care is provided consistent with hospital policies and JACHO requirements.
POSITION
Summary:
Oversees the daily operations of the medical office consistent with good business practices and in conformance to overall institutional practices, including personnel management, financials, budgets, accounts payable, accounts receivable, payroll and purchasing.
MINIMUM
Qualifications:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
High School Diploma or equivalent.
Experience:
1.
Three (3) years of supervisory experience in a physician practice setting.
11.
Ensures proper maintenance of facility building and grounds through supervision of preventive and corrective maintenance programs consistent with hospital policies.
12.
Monitors the timeliness and quality of all phases of the registration and collection process.
Makes changes as appropriate.
13.
Implements and supervises an effective billing and coding program consistent with hospital policies in regard to compliance and sound business procedures for physicians and /or extenders.
14.
Implements and supervises an effective information system necessary to support the billing system.
15.
Implements appropriate cash management, purchasing, and other accounting procedures in close cooperation with the hospital Controller.
16.
Prepares and maintains operating and capital budgets in conjunction with leadership.
17.
Maintains a record retention program in accordance with hospital and external third-party requirements.
Consistently is attentive to record keeping and documentation of patient accounting activity and other record maintenance requirements inherent to the patient accounting function.
18.
Develops goals and objectives for cash collections and monitors compliance with payment and charity care policies.
19.
Manages accurate payment posting process.
20.
Ensures department compliance with Joint Commission Rules and Regulations.
21.
Responsible for implementing compliance to CMS (Centers for Medicare Services) regulations, Medicaid, and PEIA with reference to adequate documentation in support of an appropriate statement submitted to a Governmental agency for reimbursement, consistent with hospital policies and procedures and CMS guidelines.
22.
Ensures that all CPT and ICD-9 Codes are entered accurately into the computer system as they are updated yearly.
23.
Maintains compliance with OIG regulations.
24.
Manages all physician and non-physician credentialing and re-credentialing with insurance companies.
25.
In cooperation with the physicians, ensures clinical documentation, procedures, and protocols are in place and audited.
26.
Maintains an effective communication program and encourages staff involvement in decision-making and problem solving.
27.
Completes all performance evaluations in a timely manner and counsels/coaches associates as appropriate.
28.
Completes timecards for assigned associates.
29.
Ensures all clinical documentation is accurate and correct and when issues are discovered educates and disciplines as necessary.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.
2.
Must be able to perform heavy work:
exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
WORKING ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Works closely with others.
2.
Normal office setting with electrical equipment (i.
e.
telephone, personal computer, copier, fax machine, etc.
)SKILLS AND ABILITIES:
1.
Possesses the interpersonal skills to positively and effectively communicate, negotiate, and resolve conflict.
2.
Cooperatively interacts with the health care team to support and contribute to the shared group goals.
3.
Must be a leader, team player and able to work with a multidisciplinary team of physicians and others in the practice.
4.
Must possess the ability to manage multiple tasks simultaneously and be able to compensate for staffing requirements as needed.
5.
Must be highly skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently to permit an appropriate claim for payment to be completed as well as to appropriately capture other needed information.
6.
An excellent understanding of physician office practices systems, including medical records, compliance requirements with respect to coding, documentation, billing, collections, personnel management, insurance plans, is essential.
7.
Knowledge, by experience, testing, or academic course work completion of CPT, ICD-9, HCPCs, coding for purposes of being able to abstract office medical record information in order to generate a claim submission for payment by a third-party payor and/or patient.
8.
Knowledge of claims management and collection processes in a physician practice.
9.
Knowledge of third party payor requirements, contracts, and authorization and payment practices.
Additional
Job Description:
Scheduled Weekly Hours:
40Shift:
Exempt/Non-Exempt:
United States of America (Exempt)Company:
WVUH West Virginia University HospitalsCost Center:
8285 UHA Emergency Medicine Acute Resources GroupAddress:
122 12th StreetPrincetonWest Virginia Recommended Skills Accounts Payable Accounts Receivable Billing Business Ethics Cpt Coding Cash Management Estimated Salary: $20 to $28 per hour based on qualifications.
Below, you'll find other important information about this position.
Oversees the daily operations of the medical office consistent with good business practices and in conformance to overall institutional practices, including personnel management, financials, budgets, accounts payable, accounts receivable, payroll and purchasing.
MINIMUM
Qualifications:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
High School Diploma or equivalent.
Experience:
1.
Three (3) years of supervisory experience in a physician practice setting.
CORE DUTIES AND
Responsibilities:
The statements described here are intended to describe the general nature of work being performed by people assigned to this position.
They are not intended to be constructed as an exhaustive list of all responsibilities and duties.
Other duties may be assigned.
1.
Maintains department Policy and Procedure Manual accurately describing all operating procedures.
2.
Provides positive leadership and builds an atmosphere of teamwork, cooperation and high professional standards at all times.
3.
Ensures all hospital policies are implemented and followed.
4.
Works with leadership to ensure clinical documentation, procedures and protocols are in place, audited and documented on an ongoing basis.
5.
Regularly measures and monitors patient and physician customers in order to establish performance improvement objectives and standards and on effective patient complaint program.
6.
Ensures effective infection control and safety programs are maintained.
7.
Manages technical and clinical work systems to ensure quality patient care.
8.
Manages an effective electronic medical record and documentation program.
9.
Resolves patient and interdepartmental complaints and misunderstandings in a timely manner.
Consistently investigates and takes corrective action necessary to resolve problems and complaints regarding department procedures.
10.
Ensures quality patient care is provided consistent with hospital policies and JACHO requirements.
POSITION
Summary:
Oversees the daily operations of the medical office consistent with good business practices and in conformance to overall institutional practices, including personnel management, financials, budgets, accounts payable, accounts receivable, payroll and purchasing.
MINIMUM
Qualifications:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
High School Diploma or equivalent.
Experience:
1.
Three (3) years of supervisory experience in a physician practice setting.
11.
Ensures proper maintenance of facility building and grounds through supervision of preventive and corrective maintenance programs consistent with hospital policies.
12.
Monitors the timeliness and quality of all phases of the registration and collection process.
Makes changes as appropriate.
13.
Implements and supervises an effective billing and coding program consistent with hospital policies in regard to compliance and sound business procedures for physicians and /or extenders.
14.
Implements and supervises an effective information system necessary to support the billing system.
15.
Implements appropriate cash management, purchasing, and other accounting procedures in close cooperation with the hospital Controller.
16.
Prepares and maintains operating and capital budgets in conjunction with leadership.
17.
Maintains a record retention program in accordance with hospital and external third-party requirements.
Consistently is attentive to record keeping and documentation of patient accounting activity and other record maintenance requirements inherent to the patient accounting function.
18.
Develops goals and objectives for cash collections and monitors compliance with payment and charity care policies.
19.
Manages accurate payment posting process.
20.
Ensures department compliance with Joint Commission Rules and Regulations.
21.
Responsible for implementing compliance to CMS (Centers for Medicare Services) regulations, Medicaid, and PEIA with reference to adequate documentation in support of an appropriate statement submitted to a Governmental agency for reimbursement, consistent with hospital policies and procedures and CMS guidelines.
22.
Ensures that all CPT and ICD-9 Codes are entered accurately into the computer system as they are updated yearly.
23.
Maintains compliance with OIG regulations.
24.
Manages all physician and non-physician credentialing and re-credentialing with insurance companies.
25.
In cooperation with the physicians, ensures clinical documentation, procedures, and protocols are in place and audited.
26.
Maintains an effective communication program and encourages staff involvement in decision-making and problem solving.
27.
Completes all performance evaluations in a timely manner and counsels/coaches associates as appropriate.
28.
Completes timecards for assigned associates.
29.
Ensures all clinical documentation is accurate and correct and when issues are discovered educates and disciplines as necessary.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.
2.
Must be able to perform heavy work:
exerting in excess of 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
WORKING ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Works closely with others.
2.
Normal office setting with electrical equipment (i.
e.
telephone, personal computer, copier, fax machine, etc.
)SKILLS AND ABILITIES:
1.
Possesses the interpersonal skills to positively and effectively communicate, negotiate, and resolve conflict.
2.
Cooperatively interacts with the health care team to support and contribute to the shared group goals.
3.
Must be a leader, team player and able to work with a multidisciplinary team of physicians and others in the practice.
4.
Must possess the ability to manage multiple tasks simultaneously and be able to compensate for staffing requirements as needed.
5.
Must be highly skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently to permit an appropriate claim for payment to be completed as well as to appropriately capture other needed information.
6.
An excellent understanding of physician office practices systems, including medical records, compliance requirements with respect to coding, documentation, billing, collections, personnel management, insurance plans, is essential.
7.
Knowledge, by experience, testing, or academic course work completion of CPT, ICD-9, HCPCs, coding for purposes of being able to abstract office medical record information in order to generate a claim submission for payment by a third-party payor and/or patient.
8.
Knowledge of claims management and collection processes in a physician practice.
9.
Knowledge of third party payor requirements, contracts, and authorization and payment practices.
Additional
Job Description:
Scheduled Weekly Hours:
40Shift:
Exempt/Non-Exempt:
United States of America (Exempt)Company:
WVUH West Virginia University HospitalsCost Center:
8285 UHA Emergency Medicine Acute Resources GroupAddress:
122 12th StreetPrincetonWest Virginia Recommended Skills Accounts Payable Accounts Receivable Billing Business Ethics Cpt Coding Cash Management Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
