Sr. Manager, Content Solution Architect & Innovation Lead - Content Delivery
Working with UsChallenging.
Meaningful.
Life-changing.
Those aren't words that are usually associated with a job.
But working at Bristol Myers Squibb is anything but usual.
Here, uniquely interesting work happens every day, in every department.
From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.
Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.
We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Read more:
careers.
bms.
com/working-with-us.
Position SummaryThis position is the Senior Manager within the Commercialization IT - Content Platforms and Delivery team, responsible & accountable for leading and contributing on viable technical solution design, development/configuration & deployment in accordance with a release management plan.
In an Architect capacity, responsibilities will include optimal design harmonization as well as digital simplification across our applications, against BMS vision & known Veeva roadmaps.
The role would lead innovation initiatives across the content platforms leveraging multiple of technologies including AI/ML and content data integration.
It would also warrant partnering with Senior Architect(s) on innovation initiatives/cross-platform changes.
The solution architecture, design & development responsibilities would go across investment projects and operational changes for bug fixes/enhancements, as well as innovation projects in support of organizational goals.
Key Responsibilities Partner with the leads of Worldwide Commercialization Excellence (WCE), Commercialization IT teams within Content Platforms and Delivery, Customer Engagement Platforms, Enterprise/Information Architects and the broader IT matrix organization with an app specific focus on solution architecture, design & delivery of new digital capabilities, and a secondary focus on the enablement and simplification of existing digital capabilities to drive effective customer engagement & experience.
Collaborate with IT partners and business teams to understand requirements and use cases.
Improve or align requirement outcomes to deliver successful release for new initiatives and enhancements.
Contribute & manage macro architectures and technology blueprints, system architecture and design documentation and CLAD processes.
Support Senior Architect(s) with solution architecture & design Strong understanding of modular content and integrations to digital capabilities on Vault platforms, including integration with authoring and publishing platforms Understanding of Veeva Vault PromoMats and MedComms development processes.
Strong knowledge & hands on experience managing the end-to-end content lifecycle i.
e.
, content creation, content storage, content review & approval, content assembly/authoring & content distribution.
Responsible for regular coaching and training for depth of knowledge of Jr Developer team to match Veeva and BMS technology need and job growth.
Set training objectives and ensure knowledge success or certifications.
Assist development teammates contribute to requirement grooming, documentation, UT test plan, ST and UAT during release and ad hoc change.
Provide hands-on L2/L3 support for Veeva Vault PromoMats and MedComms application.
Assist with tracking, logging, monitoring, and driving to resolution of end user issues.
Tactical leader for content platforms driving Proof of Concepts (POCs) with user management, security, data privacy & performance as key considerations to help prove out a potential solution to scale into production.
Demonstrate the ability to identify high value capabilities with clear differentiators when making digital capability platform choices.
Identify opportunities for continuous improvement.
Responsible for ensuring that all development functions are successful in their delivery of services to support the digital solutions enablement of the Omni-Channel Capabilities group.
Responsible for exploring and looking at new ways of working, using Gen AI approach for content creation, tagging, extraction, and modular content generation and support are desirable.
Desired Experience Commercialization (Commercial
Medical) domain & Digital Capability Solutions development experience.
Excellent collaboration and communication skills, with the ability to build strong partnerships.
Ability to clearly articulate and translate technical elements in business terms.
Expertise on software-development lifecycle methodologies including Agile, Lean, Waterfall etc.
Strong understanding of Validated Delivery and GxP standards.
Should be willing join teammates strategically and hands-on to deliver proper requirements, functional design documents, Trace Matrix, and test scripts.
Experienced in Vault Java SDK, Vault to Vault Integration and Spark functionality.
A solid knowledge of Web Development (HTML, CSS, JavaScript) is a bonus towards future need.
Able to refresh, migrate data and maintain Vault sandboxes.
Strong development/configuration experience of Commercialization Veeva Vault (PromoMats & MedComms) platforms.
Hands-on experience with Veeva system integrations and content authoring tools.
Solid understanding of Veeva CRM application, especially as it integrates with PromoMats and MedComms.
Experience in complex, content workflows and user access design.
Experience and understanding of system integrations to support business processes.
Hands-on experience with ETL tools such as AWS Glue, Informatica and integration platforms such as Mulesoft or webMethods are good to have.
Knowledge of querying/programming languages such as SQL, SOQL, Python and JavaScript/JSON are an added advantage.
Experience with Git, AI Predictive Solutions, ChatGPT and GenAI are good to have.
Required Qualifications Bachelor's Degree with 9
years of progressively responsible experience in an IT technical and leadership role.
Work experience in an architect role and understanding of architectural methodologies and best practices.
5
years of experience in the following:
Digital Asset Management (DAM), Content Management System (CMS), Medical, Legal & Regulatory (MLR) review.
5
years hands on experience working with but not limited to:
Veeva Vault PromoMats and/or MedComms.
Other Vault platform experience will be considered.
Experience in Veeva API connection and coding for functionality enhancements and integration.
Knowledge of multi-channel content distribution to CRM (Veeva IVA and Approved Email).
Strong knowledge of Vault content load in Vault (and manual in Veeva CRM).
A Vault Platform Administrator Certification & significant hands-on configuration and data experience.
Familiarity with and awareness of the Pharmaceutical Industry.
Demonstrates strong presentation and influencing skills with key partners across functions/regions.
#LI-HybridIf you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway.
You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients' lives through science(TM) , every BMS employee plays an integral role in work that goes far beyond ordinary.
Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site ProtocolPhysical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to email protected .
Visit careers.
bms.
com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.
As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Recommended Skills Api Agile Methodology Apache Spark Artificial Intelligence Blueprinting Business Process Improvement Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3t6w76jjh2ms89dncw', 'ExternalApply-j3t6w76jjh2ms89dncw'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Meaningful.
Life-changing.
Those aren't words that are usually associated with a job.
But working at Bristol Myers Squibb is anything but usual.
Here, uniquely interesting work happens every day, in every department.
From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.
Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.
We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Read more:
careers.
bms.
com/working-with-us.
Position SummaryThis position is the Senior Manager within the Commercialization IT - Content Platforms and Delivery team, responsible & accountable for leading and contributing on viable technical solution design, development/configuration & deployment in accordance with a release management plan.
In an Architect capacity, responsibilities will include optimal design harmonization as well as digital simplification across our applications, against BMS vision & known Veeva roadmaps.
The role would lead innovation initiatives across the content platforms leveraging multiple of technologies including AI/ML and content data integration.
It would also warrant partnering with Senior Architect(s) on innovation initiatives/cross-platform changes.
The solution architecture, design & development responsibilities would go across investment projects and operational changes for bug fixes/enhancements, as well as innovation projects in support of organizational goals.
Key Responsibilities Partner with the leads of Worldwide Commercialization Excellence (WCE), Commercialization IT teams within Content Platforms and Delivery, Customer Engagement Platforms, Enterprise/Information Architects and the broader IT matrix organization with an app specific focus on solution architecture, design & delivery of new digital capabilities, and a secondary focus on the enablement and simplification of existing digital capabilities to drive effective customer engagement & experience.
Collaborate with IT partners and business teams to understand requirements and use cases.
Improve or align requirement outcomes to deliver successful release for new initiatives and enhancements.
Contribute & manage macro architectures and technology blueprints, system architecture and design documentation and CLAD processes.
Support Senior Architect(s) with solution architecture & design Strong understanding of modular content and integrations to digital capabilities on Vault platforms, including integration with authoring and publishing platforms Understanding of Veeva Vault PromoMats and MedComms development processes.
Strong knowledge & hands on experience managing the end-to-end content lifecycle i.
e.
, content creation, content storage, content review & approval, content assembly/authoring & content distribution.
Responsible for regular coaching and training for depth of knowledge of Jr Developer team to match Veeva and BMS technology need and job growth.
Set training objectives and ensure knowledge success or certifications.
Assist development teammates contribute to requirement grooming, documentation, UT test plan, ST and UAT during release and ad hoc change.
Provide hands-on L2/L3 support for Veeva Vault PromoMats and MedComms application.
Assist with tracking, logging, monitoring, and driving to resolution of end user issues.
Tactical leader for content platforms driving Proof of Concepts (POCs) with user management, security, data privacy & performance as key considerations to help prove out a potential solution to scale into production.
Demonstrate the ability to identify high value capabilities with clear differentiators when making digital capability platform choices.
Identify opportunities for continuous improvement.
Responsible for ensuring that all development functions are successful in their delivery of services to support the digital solutions enablement of the Omni-Channel Capabilities group.
Responsible for exploring and looking at new ways of working, using Gen AI approach for content creation, tagging, extraction, and modular content generation and support are desirable.
Desired Experience Commercialization (Commercial
Medical) domain & Digital Capability Solutions development experience.
Excellent collaboration and communication skills, with the ability to build strong partnerships.
Ability to clearly articulate and translate technical elements in business terms.
Expertise on software-development lifecycle methodologies including Agile, Lean, Waterfall etc.
Strong understanding of Validated Delivery and GxP standards.
Should be willing join teammates strategically and hands-on to deliver proper requirements, functional design documents, Trace Matrix, and test scripts.
Experienced in Vault Java SDK, Vault to Vault Integration and Spark functionality.
A solid knowledge of Web Development (HTML, CSS, JavaScript) is a bonus towards future need.
Able to refresh, migrate data and maintain Vault sandboxes.
Strong development/configuration experience of Commercialization Veeva Vault (PromoMats & MedComms) platforms.
Hands-on experience with Veeva system integrations and content authoring tools.
Solid understanding of Veeva CRM application, especially as it integrates with PromoMats and MedComms.
Experience in complex, content workflows and user access design.
Experience and understanding of system integrations to support business processes.
Hands-on experience with ETL tools such as AWS Glue, Informatica and integration platforms such as Mulesoft or webMethods are good to have.
Knowledge of querying/programming languages such as SQL, SOQL, Python and JavaScript/JSON are an added advantage.
Experience with Git, AI Predictive Solutions, ChatGPT and GenAI are good to have.
Required Qualifications Bachelor's Degree with 9
years of progressively responsible experience in an IT technical and leadership role.
Work experience in an architect role and understanding of architectural methodologies and best practices.
5
years of experience in the following:
Digital Asset Management (DAM), Content Management System (CMS), Medical, Legal & Regulatory (MLR) review.
5
years hands on experience working with but not limited to:
Veeva Vault PromoMats and/or MedComms.
Other Vault platform experience will be considered.
Experience in Veeva API connection and coding for functionality enhancements and integration.
Knowledge of multi-channel content distribution to CRM (Veeva IVA and Approved Email).
Strong knowledge of Vault content load in Vault (and manual in Veeva CRM).
A Vault Platform Administrator Certification & significant hands-on configuration and data experience.
Familiarity with and awareness of the Pharmaceutical Industry.
Demonstrates strong presentation and influencing skills with key partners across functions/regions.
#LI-HybridIf you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway.
You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients' lives through science(TM) , every BMS employee plays an integral role in work that goes far beyond ordinary.
Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site ProtocolPhysical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to email protected .
Visit careers.
bms.
com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.
As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Recommended Skills Api Agile Methodology Apache Spark Artificial Intelligence Blueprinting Business Process Improvement Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3t6w76jjh2ms89dncw', 'ExternalApply-j3t6w76jjh2ms89dncw'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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